THC Vape CE and RoHS evidence in Shenzhen

Reading a quotation properly

This page is for online vape stores who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.

Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.

Custom printing raises the unit price and lowers the marketing cost. For online vape stores the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

After-sales, replacements and reorders

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Paperwork, labelling and market rules

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

We keep batch codes traceable from carton to production date. When a market authority asks for traceability, a supplier who cannot produce it in an hour becomes a liability very quickly.

• Seven-day defect reporting with replace-or-credit
• Specification locked in writing before production starts
• Standing reorder schedule with a fixed cut-off
• Reference sample retained from every batch
• Batch codes traceable from carton back to production date
• Mixed SKU cartons to spread first-order risk

Lead times, freight and landed cost

We ship from Shenzhen and Guangzhou: air express for samples and part loads, sea freight for volume. Typical production lead time is 12 working days after artwork approval, plus transit. We quote both routes so you can see the trade-off instead of guessing at it.

If you dropship, we can label cartons to your format and omit our documentation from the outer box. It is a small operational detail that decides whether your customer sees a supplier or a partner.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

Related reading

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